Due to the nature of the item, for sanitary purposes there are no refunds or exchanges.  In the unlikely event you receive a damaged item, we will gladly replace it. 

Please allow all orders to process within 2-4 business days especially during HOLiday sales before your package is shipped. Once the package has left our warehouse with a tracking number and received by the post office and a tracking number has been sent we are not liable for lost or damaged packages.  We are not responsible for delivery delays due to weather, mishandling 
by carrier, or undeliverable addresses. Undeliverable addresses does include incorrect/insufficient address, no p.o. box number, refused, or return to sender. Any address mistakes can cause a processing delay of up to 48 hours. All customers are responsible for inputting the correct information for the order’s billing and ship to address. 

Slaylashes.com is not liable for any returns due to incomplete addresses, undeliverable addresses, and return to sender. Slaylashes.com has the right to charge an additional fee for any reshipments regarding lost packages or packages returned back to the fulfillment facility.  

Please email infoslaylashes@gmail.com with any all discrepancies, such as missing or damaged items, within 7 business days from delivery.

Pre - order item - please be advised , if your order contains an item that is on back order , your order will be shipped on the date mentioned on the pre - order item (refer to product description )

Domestic Orders:

Please allow 3-6 business days  (excluding holidays and weekends)  
for your items to arrive or longer for standard US Shipping.
 Note: Free shipping promotion offers (when applicable) apply only to a US address originating within the 48 states. There will be a nominal fee if the shipping address is outside of the lower 48 states.
Please see Domestic Shipping Chart for Prices: